Our Success Stories
Discover how we've helped businesses across various industries achieve significant ROI through AI automation solutions.
Melía Hotels: 62% Reduction in Customer Response Time
Challenge
Melía Hotels was struggling with managing a high volume of customer inquiries across multiple channels, leading to delayed responses and customer dissatisfaction.
Solution
We implemented an AI-powered customer service automation system that could understand and respond to common inquiries in multiple languages, while intelligently routing complex issues to human agents.
Results
- 62% reduction in average response time
- 43% decrease in customer service operational costs
- 89% customer satisfaction rating with AI responses
- 35% increase in booking conversion from chat interactions
HS Consulting: Workflow Automation Increasing Productivity by 58%
Challenge
HS Consulting's analysts were spending excessive time on data gathering and report generation, limiting their ability to provide strategic insights to clients.
Solution
We created an end-to-end workflow automation solution that handles data collection, analysis, and preliminary report generation, allowing consultants to focus on high-value activities.
Results
- 58% increase in overall productivity
- 73% reduction in report generation time
- 40% more client engagements with the same team size
- €850K additional annual revenue
Ready to Achieve Similar Results?
Let's discuss how our AI automation solutions can help your business increase efficiency and reduce costs.